Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
HI.So our Strata Complex is switching over to Telus PureFibre, but we didn't get any explanation on how it "should" be done.I have reviewed what Telus says on there FibreUpgrade page, and tried to understand The-Story-of-My-Fibre-Install forum post, ...
Hi guys, I am a recent convert to Telus Pure Fiber and I was wondering how to accomplish setting up a port forward as I like to play with Open NAT type on the games I play, I seem to be stuck behind a Moderate NAT, even though ive set my Netduma R2 R...
Hi, looking for a bit of help in setting up a second router with a Telus wifi hub. I recently bought a tp-link archer a10 to use together with the Telus wifi hub. I connected the a10 router to port1 of the wifi hub and then on the wifi hub, I switche...
Wifi scheduling feature has gone on my wifi app. Is there any way for me to get the feature back?
Hello Everyone, Did anyone have a luck provisioning ipv6 for Vancouver area fiber internet? I can see traces of people successfully getting ipv6, but my calls to help desk were returned with "Telus doesn't support ipv6 for fiber internet", which I ha...
Hi All, I hope everyone is having a good day! I recently installed some Wyze cameras and I noticed it only picked up my 2.4Ghz signal rather than the signal from the Booster (it's actually physically closer to the Booster than my T3200M). Any reason ...
So to upgrade the T3200 I need to consider:- TELUS Home Security IP's- TELUS Optik TV- TELUS Boost Wifi x 5My questions.- Can I preconfigure the new Wifi hub ahead of time, Ie. setting up wifi network, passwords, etc. - Is there any reason to break a...
Hi all I have a bandwidth issue with my internet. I have about 20 devices connected to my Wi-Fi, and the performance suffers and things stop working due to lack of internet speed. What’s the best way to rectify this.
Hi!I'd like to not spend hours on hold with Telus. I have a non-urgent issue that is complex and cannot be achieved through self-serve. What communication method can I use to achieve this? Specifically, I'd like to convert an account that I have with...
The Gmail tab causes crashes on every browser I have tried. What can be causing the browser to be soo unstable on Gmail? I have tried Firefox, Chrome, and Brave. All browsers will sooner or later crash the open tab when using Gmail. Windows 10 machin...
