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Anniversary Loyalty deal

Tricia25
Organizer

When I log into my Telus app, I see a loyalty offer… but I can’t see the details on it. How do I know what I am being offered?

3 REPLIES 3

TELUS_Support
Official Support Team
Official Support Team

Hi! What happens when you select it?


If our reply resolved your issue, please click on Accept as Solution to help others in the community.

Rocky3
All-Star

Last night I logged in and saw the offer for a phone upgrade, so clicked on it to see details. 

After log in I get 

Sorry, this page has expired

This page has timed out. Please log in again below. There is a login button, I click and without user/password goes to my Telus home page where several limited time offers to choose from. Click on "View details" under phone upgrade before June 8th and get pop up Don’t miss out on your exclusive loyalty rate plan offer at checkout when you upgrade to a new phone.

Above is button "upgrade your device" and get hundreds of phones to choose from, still no mention of the fantastic loyalty offer. Apparently you have to pick a phone and go to checkout.

 

TELUS_Support
Official Support Team
Official Support Team

Ah yes, you would need to add the device to your cart to view the rest of the details.


If our reply resolved your issue, please click on Accept as Solution to help others in the community.